Gain Relationship is a go-to-market (GTM) strategy consultancy founded by Sophia Agustina (ex-IBM) and Margaret Safford (ex-CVS Health and Staples). They leverage a proprietary 9Cs framework and provide actionable takeaways to elevate customer experience and gain a relationship with them - at first sight, virtually or in-person.

The 9 Cs framework is a GTM methodology to get closer to the customer and drive value for both the customer and business. It is a guide to deliver a personalized customer experience by asking customer-centric questions across the 9 Cs. When put into practice, all of these 9 Cs taken together will elevate customer value and highlight relevance at each stage of the buying journey.

Click on the link below to get a free diagnosis of your company’s 9 Cs - apply these strategies to drive greater ROI and value for your business and customers: